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Your Trusted
Repair Partner
Since 2014

Serving households across Kolkata since 2014 with honest, reliable and fast appliance repair. We're not just technicians — we're your neighbours.

Ministry of MSME, Government of India MSME Registered Udyam Reg. No. UDYAM-WB-14-0119583
Work With Us Call: +91 91239 74121 Call Office
2014
Serving Kolkata
10+
Certified Technicians
₹349
Visiting Charge
24×7
Emergency Call Support
Top Rated
Certified
Trusted
Fast

"Honest diagnosis, clear pricing, and they turned up when they said they would."

— Sujoy D., New Barrackpore
Ministry of MSME, Government of India MSME Registered Udyam Reg. No. UDYAM-WB-14-0119583
AC Expert
Fridge Pro
WM Specialist
Microwave Tech
MSME Registered
10-Day Service Guarantee
Since 2014
Serving Kolkata
Our Story

From a Small Workshop to the City's Most Trusted Service

Customer Solution 24x7 was founded in 2014 by a team of passionate and skilled appliance technicians with a simple mission — to provide honest, affordable, and reliable home appliance repair services that customers can truly trust.

What started as a small workshop has grown into a team of 10+ certified technicians serving homes across North, North East and South Kolkata. We've built our reputation on transparency, quality workmanship and genuine care for every customer.

Today we service air conditioners, refrigerators, washing machines and microwave ovens across the city — with the same dedication and care that defined our very first repair job in 2014.

Zero hidden charges — ever
Only genuine OEM spare parts used
Technician at your door within 2 hours
Written estimate before every repair

Our Mission

To be the most trusted home appliance service provider in India by delivering fast, transparent, and high-quality repairs that genuinely improve people's lives — one appliance at a time.

  • Fastest response times in the industry
  • 100% transparent pricing
  • Customer satisfaction above all
  • Genuine parts for every repair

Our Vision

To create a world where no household is disrupted by a broken appliance. We envision a future where appliance repair is as easy as making a phone call — reliable, affordable, and always on time.

  • Extend same-day coverage across Greater Kolkata
  • Wider emergency call support outside standard hours
  • Industry-leading technician training
  • Green repair — reduce electronic waste

Our Values

Every decision we make is guided by our core values — integrity, excellence, and customer-first thinking. These aren't just words; they define how we work every single day.

  • Honesty in every interaction
  • Excellence in every repair
  • Respect for every customer's home
  • Continuous improvement in skills
Why Trust Us

What Makes Customer Solution 24x7 Different

What we hold ourselves to on every single job.

Factory-Certified Technicians

Every technician is factory-trained by appliance manufacturers and holds industry certifications. Minimum 5 years of hands-on experience required to join our team.

Background-Verified Staff

All our technicians undergo thorough background verification before joining. You can let them into your home with complete confidence and peace of mind.

Written Repair Estimates

We provide a detailed written estimate before starting any repair. No work begins until you approve the quote. What we quote is what you pay — no surprises.

10-Day Service Guarantee

Every repair is backed by a 10-day service guarantee. If the same issue recurs within this period, we return and fix it at absolutely no cost to you.

Genuine Spare Parts Only

We use only genuine, OEM-approved spare parts sourced from authorized distributors. No cheap duplicates — ever. Your appliance deserves the best.

Upfront, Written Pricing

Our services start from Rs. 349/-. The ₹349 visiting charge covers the visit and diagnosis; any repair cost is quoted on-site and charged only after you approve it.

Disclaimer: Customer Solution 24x7 (Appliance Customer Poriseva) is an independent, multi-brand appliance repair service provider. We are not an authorised service centre for any appliance brand, and we are not affiliated with, endorsed by or associated with any manufacturer. All brand names, logos and trademarks shown on this site belong to their respective owners and are used for identification only. We service out-of-warranty appliances; work carried out by us may affect any manufacturer warranty still in force. Read full disclaimer.

Ready to Experience Trusted Appliance Service?

Book a certified technician for your AC, refrigerator, washing machine or microwave oven. Services start from Rs. 349/-.

Book Service Now Call: +91 91239 74121
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